Hi Gaynor,

I should like to thank Smart Group very much indeed for all of your patience and assistance in filling our vacancy for a Telesales operator. I'm sure that Fiona will be a big success.

I would also like to thank you personally for all of your efforts on our behalf over the last month, your patient counselling and never ending enthusiasm are a notable credit to both yourself and Smart Group, thank you!

If you would be kind enough to let me have Fiona's personal details during the course of today in order that our HR department may swing into action and start to issue the appropriate forms and letters etc.

Thank you very much for all of your hard work.

Best regards,

Ken Taylor