FAO Sarah Nicholls
Smart Group
81A Old Christchurch Road
Bournemouth
Dorset
BHl IES
6 July 2005

Dear Sarah

Thank you so much for leaping into the breach just recently when we were let down by another agency at the last minute.

The lady you provided was, I understand, pleasant, competent and well presented and I had no complaints when I returned from holiday - the true test of a successful temp!

I would have no hesitation in recommending your services and look forward to dealing with both you and your firm in the future.

Kind regards

Yours sincerely

Vanessa