What our Customers Say...

They say that the proof of the pudding is in the eating!

This is what our customers have said having used our services, for the supply of Temporary, Permanent and Contract staffing across the South and South West.

Our Clients are able to enjoy a local relationship as well as the support of a network of branches. However, we all strive to achieve our mission statement on a daily basis to be the best and most responsive customer focused recruitment partner.

 We can all say how good we are but, we feel it's far better that you hear about our services from the customers that use us!


"Thank you for all your help in finding me a position. You're very genuine, which is rare from what I've seen in your position and you haven't made me feel like some other agencies have. I don't know if you know this but some other agencies or agents can make you feel very expendable and that's really not a nice feeling. It's got to be hard because I imagine you get a lot of people through who would make you feel kind of numb to the personal touch.

Anyway, you should know you're doing a great job as I'm guessing you don't get told that enough (James seems nice and I hope I'm wrong).

just thought it was important to let you know I'm grateful for all your help."

Yeovil Branch 2016

"I have worked with Smart Recruitment for about a year now and have found them and in particular James, to be highly dedicated, very professional and very motivated.

The most important thing to me in our business is to have someone working on our behalf that we can trust. James is that person. He is like having a personal recruitment officer working solely for your company because that is how he makes you feel. Every time I phone up, he is there, every time I send an email I get a prompt response. I never have to wait for an answer.

We have had some very specialist roles to recruit for and whereas with other agencies I have found them to be more interested in getting as many candidates through the door to maximise their chance of getting payment, James will only send me a candidate if he is sure they will be suitable. So far he has been 100% right, every candidate I have had for our specialist roles has been spot on for the task.

I personally, and on behalf of the company have no issue in highly recommending James and Smart Recruitment to act on anyones behalf to find the right people for your business."

Yeovil Customer 2015


 "I am happy with the service that was provided to me recently in providing an Agency member of staff as our Receptionist/Mail Room Assistant.

The applications that were first sent to me took on board my requests, and would normally have been pefectly acceptable to the position. As discussed, however, I wanted to be a little fussier and to choose someone who would be a great fit within our small team.

You reacted quickly and efficiently and the whole process was made very easy for me - thank you."

Dorchester Customer 2014


"I have been very impressed with the service you have provided us with and would have no hesitation in using your Company again, should there be a further need.

 

The standard of Temporary staff has also been very good and certainly helped us through a difficult period.

Thanks again."

Dorchester Customer 2014


"Heather is a personable recruiter who looks after the Client, gives correct information and delivers a high level of service. I found Heather to be on top of all vacancies we had, to advise on any changes immediately but most of all to have an honest approach which made her and anyone employing her a trustworthy partner for all recruitment needs."

Poole Customer 2014


"I have recently dealt with your recruitment agency to source a suitable Candidate for a position that is, historically, difficult to fill.

I approached Smart and was immediately assisted by Charlotte in your office. Charlotte was extremely helpful, professional and although this position was not in her usual remit, she worked hard and communicated extremely well throughout the whole process.

It was a pleasure to work with her and I have no doubt that I will be using your services again for any of my recruitment needs.

I only wish I had a 'Charlotte' driving my recruitment department forward!"

Poole Customer 2014


"I have been the Division HR Manager since 2013. On joining, Smart Recruitment and James were our preferred supplier of factory and junior office staff. We have continued our relationship with Smart Recruitment as James continually delivers on our ever increasing business recruitment needs.

We have over the last 12 months used James for wider business roles as he continually looks to place relevant candidates with the right skill sets in place - most recently we recruited an Interim Process Engineer via Smart Recruitment.

I find James a true business professional - he goes out of his way to ensure the business receives the relevant skilled personnel in what can be demanding tight timescales.

James holds an onsite surgery which is fantastic and he addresses any issues that individuals and/or the business may have in a timely professional manner. 

I would have no hesitation in recommending James to any of my colleagues as the service he and his team provides is second to none."

Yeovil Customer 2015


"We use Smart Recruitment in Yeovil exclusively for the supply of Temporary labour to work in our factory. We have always have upwards of 20 personnel from James and the team who provide an excellent service. Smart are always quick to react and understand our requirements which can change very quickly to meet our customer's demands. Well done James and Izabela."

Yeovil Customer 2014


"Dear James

It was good to meet both yourself and Claire when you came to our offices. 

I felt that I really should write to say how very pleased and impressed we were with Claire's help and assitance in helping us to look for an additional member of staff.

She presented very well, and was very understanding in what we were looking for. She dealt with everything promptly, courteously and efficiently. She is an excellent member of your team and a credit to your Company. I look forward to doing business with you in the future."

Yeovil Customer 2014